Q3 2023 Financial Summary Compared to Q3 2022
- Total revenue decreased 27.1% to $7.9 million, compared to $10.8 million
- Total costs and expenses decreased 13.3% to $10.5 million, compared to $12.2 million
- Net loss was $2.0 million, compared to a net loss of $0.9 million
- Adjusted EBITDA* for the quarter was $(1.5) million, compared to $(0.6) million
- Cash, cash equivalents and investments on September 30, 2023, totaled $62.7 million with no long-term debt
Q3 2023 Operational Highlights
- IZEA named “Best Influencer Marketing Company” in 2023 MarTech Breakthrough Awards Program
- Expanded sales presences into the South Korea market
- Launched Offers, Creator Experience, and Offer Negotiation in IZEA Flex
- Launched GPT-4 and AI Video Generation Tool in FormAI in IZEA’s Creator Marketplace
* Adjusted EBITDA is a non-GAAP financial measure. Refer to the definition and reconciliation of this measure under “Use of Key Metrics and Non-GAAP Financial Measures.”
“Throughout 2023, we’ve been navigating through a transformative era for IZEA, setting the stage for an upcoming era of expansion,” commented Ted Murphy, Founder and CEO of IZEA. “During the earlier months, we made a calculated choice, accepting some trade-offs in immediate earnings and client numbers, to prioritize a growth trajectory that’s not only sustainable and diverse but also profitable in the long run. Given the significant uptick in new business pipeline compared to the same timeframe last year, we’re confident that the adjustments we’re making will yield positive outcomes.”
“Previously in the year, we brought forward the shift to Flex and the IZEA Marketplace for our clientele and our Managed Services division, a move initially planned for late 2023. The migration from IZEAx to Flex was finalized by the second quarter’s close, which notably influenced our SaaS revenues during this period. We anticipate that SaaS revenues have reached their lowest point in Q3, setting the stage for future growth. While the fees from our Flex and IZEA Marketplace customer segments are considerably reduced, the upside is a noticeable decrease in both churn rates and customer acquisition expenses when compared to IZEAx. It will require some time to rebuild the SaaS revenue to its former levels, but we’re convinced that this customer segment will prove to be more enduring and lucrative over time.”
Q3 2023 Financial Results
Total revenue in the third quarter of 2023 decreased 27.1% to $7.9 million, compared to $10.8 million in the third quarter of 2022. Revenue from Managed Services declined by 25.2% to $7.8 million in the third quarter of 2023, from $10.5 million in the same period in 2022. In January 2023, we announced that we began to part ways with one large customer (the “non-recurring customer”). Managed Services revenue from this non-recurring customer totaled $0.9 million during the three months ended September 30, 2023, and explains 90% of the decline in Managed Services revenue from the same period in 2022. Managed Services revenue from our ongoing customer base, including new and existing customers (our “on-going customers”), totaled $6.9 million in the third quarter, or 3.9% lower than in 2022, primarily due to weaker bookings from these ongoing customers in the fourth quarter of 2022 and the first quarter of 2023.
Managed Services bookings decreased to $7.1 million during the quarter compared to $8.2 million during the same period in 2022, which included $0.3 million in reversed bookings from the non-recurring customer. Managed Services bookings for ongoing customers grew by 18.2% over the same period in 2022, reflecting strength in our core business.
Revenue from SaaS Services decreased by $0.3 million, or 83.7%, in the third quarter of 2023 compared to the third quarter of 2022. The transition from our legacy IZEAx platform was completed during the prior quarter as we pivoted our subscription business model to Flex and The Creator Marketplace.
Cost of revenue decreased to $4.7 million in the third quarter of 2023, or 59.3% of revenue, compared to $6.6 million, or 60.9%, in the prior-year quarter, primarily due to fewer contract deliveries to our non-recurring customer. The percentage cost of revenue on ongoing customer deliveries was in range with recent historical averages.
Costs and expenses other than the cost of revenue totaled $5.9 million for the third quarter of 2023, 5.3% above the prior-year quarter. Sales and marketing costs were $2.7 million during the third quarter of 2023, 7.9% higher than the prior-year quarter, primarily due to increased spend on tradeshows and brand awareness efforts. General and administrative costs totaled $3.0 million during the quarter, $0.1 million or 3.6% higher than the prior-year quarter, due primarily to increased web hosting fees and fees paid to consultants partially offset by lower overall compensation costs and professional fees.
Net loss in the third quarter of 2023 was $2.0 million, or $(0.13) per share, as compared to a net loss of $0.9 million, or $(0.06) per share in the third quarter of 2022, based on 15.5 million and 15.6 million average shares outstanding, respectively, as adjusted for the four-for-one reverse split effected in June 2023.
Adjusted EBITDA (as defined below, a non-GAAP measure management uses as a proxy for operating cash flow) totaled a loss of $1.5 million in the third quarter of 2023, compared with a loss of $0.6 million in the comparative period, decreasing $1.0 million due primarily to lower revenues, which declined 27.1% in the current period. Adjusted EBITDA as a percentage of revenue in the third quarter of 2023 was a loss of 19.6% compared to a loss of 5.5% in the third quarter of 2022.
As of September 30, 2023, our cash and investments totaled $62.7 million. The company has no long-term debt borrowings outstanding.
IZEA will hold a conference call to discuss its third quarter 2023 results on Tuesday, November 14, 2023, at 5:00 p.m. ET. IZEA’s Chairman and CEO Ted Murphy, CFO Peter Biere, and COO Ryan Schram will host the call, followed by a question and answer period.
Date: Tuesday, November 14, 2023
Time: 5:00 p.m. Eastern Time
Toll-free dial-in number: 1-877-407-4018
International dial-in number: 1-201-689-8471
Please call the conference telephone number five (5) minutes prior to the start time. An operator will register your name and organization. A call replay will be available after 9:00 p.m. ET on the same day until Tuesday, November 21, 2023, at 11:59 p.m. ET.
Toll-free replay number: 1-844-512-2921
International replay number: 1-412-317-6671
Replay ID: 13742155
About IZEA Worldwide, Inc.
IZEA Worldwide, Inc. (“IZEA”) is a marketing technology company providing software and professional services that enable brands to collaborate and transact with the full spectrum of today’s top social influencers and content creators. The company is a champion for the growing Creator Economy, enabling individuals to monetize their content, creativity, and influence. IZEA launched the industry’s first-ever influencer marketing platform in 2006 and has since facilitated nearly 4 million online buyers and sellers transactions. Leading brands and agencies partner with IZEA to increase digital engagement, diversify brand voice, scale content production, and drive a measurable return on investment.
Use of Key Metrics and Non-GAAP Financial Measures
Managed Services bookings measure all sales orders received, less cancellations received, or refunds given during the same period. Sales order contracts vary in complexity with each customer and range from custom content delivery to integrated marketing services; our contracts generally run from several months for smaller contracts to twelve months for larger contracts. We recognize revenue from our Managed Services contracts based on a percentage of completion basis as we deliver the content or services over time, which can vary greatly from a few weeks to a year. For this reason, Managed Services bookings, while an overall indicator of the health of our business, may not be used to predict quarterly revenues and could be subject to future adjustments.
Managed Services bookings is a useful metric as it reflects the amount of orders received in one period, even though revenue may be reflected over time. Management uses the Managed Services bookings metric to plan its operating staff, identify key customer group trends, enlighten go-to-market activities, and inform its product development efforts.
EBITDA is a non-GAAP financial measure under the Securities and Exchange Commission rules commonly defined as earnings before interest, taxes, depreciation, and amortization. IZEA defines “Adjusted EBITDA” as earnings or loss before interest, taxes, depreciation and amortization, non-cash stock-based compensation, gain or loss on asset disposals or impairment, and certain other unusual or non-cash income and expense items such as gains or losses on settlement of liabilities and exchanges, and changes in the fair value of derivatives, if applicable.
We believe that Adjusted EBITDA provides useful information to investors as it primarily excludes non-cash transactions and provides consistency to facilitate period-to-period comparisons.
All companies do not calculate bookings, and Adjusted EBITDA in the same manner. These metrics and financial measures, as presented by IZEA, may be different from those presented by other companies. Moreover, these metrics and financial measures have limitations as analytical tools. You should not consider them in isolation or as a substitute for an analysis of our results of operations as reported under GAAP. The financial tables included in this press release present a reconciliation of adjusted EBITDA to the most directly comparable GAAP measure.
Safe Harbor Statement
All statements in this release that are not based on historical fact are “forward-looking” and intended to qualify for the safe harbor from liability established by the Private Securities Litigation Reform Act of 1995. Forward-looking statements, which are based on certain assumptions and describe our future plans, strategies, and expectations, can generally be identified by the use of forward-looking terms such as “may,” “will,” “would,” “could,” “should,” “expect,” “anticipate,” “hope,” “estimate,” “optimistic,” “believe,” “intend,” “ought to,” “likely,” “projects,” “plans,” “pursue,” “strategy” or “future,” or the negative of these words or other words or expressions of similar meaning. Examples of forward-looking statements include, among others, statements we make regarding expectations concerning product development and platform launches, future financial performance and operating results, including regarding recognition of bookings as revenues, growth, or maintenance of customer relationships, and expectations concerning IZEA’s business strategy. Forward-looking statements involve inherent risks and uncertainties which could cause actual results to differ materially from those in the forward-looking statements as a result of various factors, including, among others, the following: competitive conditions in the content and social sponsorship segment in which IZEA operates; failure to popularize one or more of the marketplace platforms of IZEA; our ability to maintain disclosure controls and procedures and internal control over financial reporting; our ability to satisfy the requirements for continued listing of our common stock on the Nasdaq Capital Market; changing economic conditions that are less favorable than expected; and other risks and uncertainties described in IZEA’s periodic reports filed with the Securities and Exchange Commission. The forward-looking statements made in this release speak only as of the date of this release, and IZEA assumes no obligation to update any such forward-looking statements to reflect actual results or changes in expectations, except as otherwise required by law.