As mentioned last week on the blog, we’ve now added Topics to the Ticketing System. So next time you reach out to Customer Love with a Ticket, you will be asked to choose a Topic and related Details from drop downs offered to you.
We’re always looking for ways to expedite & improve our responses to your questions, concerns and suggestions. This is one more step toward that goal. Long term this will also help us measure where our customers are running into the biggest questions or delays, allowing us to provide more tools to help ensure your time on PayPerPost & all other IZEA sites is fun and productive!
Thanks for the tickets you send us – they’re a great chance for us to listen, help, offer guidance, and best of all – connect with our customers one-on-one!