As you all know I am someone who values feedback tremendously. I am constantly seeking ways to improve our company, our services and my own personal contributions. Over the past few months I have been monitoring feedback and comments about the PayPerPost boards.
The boards are an interesting challenge for us. Over the past year and a half we have had 127,317 posts on some 9,589 topics with 8.944 people participating in the discussions. That is a lot of discussion. We have done our best to keep the boards wide open while trying to maintain a destination that is conducive to our business and friendly for our customers.
Our business has changed a lot over the past year and a half, yet the boards have remained relatively stagnant. It’s time for some updates. Next week the boards will be moving from boards.payperpost.com to boards.izea.com. We will be modifying the categories of discussion to include the core IZEA properties, including SocialSpark, Zookoda and Bloggers Choice Awards. All of the discussions from the past will remain as will your login and account history, but we will be moving older threads into the new categories the best we can.
The other major change will be in moderation of the boards. I will be the first to admit that we haven’t done a great job of creating policies, guidelines and training for our moderators. It’s been a bit of the wild west and some bad decisions have been made regarding locking threads and stifling conversation. For that I apologize to any Posites or Advertisers who have been offended.
The amount of moderators is going to be significantly reduced and moderators will serve in a 6-month term moving forward. All moderators will receive formal training on expectations, communication, etiquette and policies. Our goal is open communication so long as it is done in a way that is non-threatening to other community members.
The changes to the url and structure will happen next week. Selection and training of moderators will happen within the next two weeks.
I want to thank all of the moderators who have participated to this point. Your service is very much appreciated and I will be sending something special your way as thanks. If you are not selected for a position as a new moderator you will receive special status as a Moderator Alumni on the boards.
We want to make the boards the best we can. Thank you all for your support and input to this point. Please let us know what we can do better in the future.
