We have rolled out a new feature to our Customer Support page, just for the advertisers. This feature is Live Chat. If you have questions regarding your account, setting up your opp, or anything else, feel free to reach out to our Account Management Team.
You can access Live Chat by entering your account, and clicking on the Customer Support link at the top of the page:
This will take you to the Support Center. Once here, click the Live Chat link:
You will then be taken to the following screen, where you will click the Connect to Operator button:
After you connect to the operator, you will be taken to your chat screen:
Now you can start chatting with our Account Managers.
Our standard Live Chat hours are Monday – Thursday, 9 a.m. to 6 p.m. EST, and Friday, 9 a.m. to 5 p.m. EST.
We look forward to hearing from you.
