On PC Monkey, I help viewers with their computer repairs and upgrades. My videos guide viewers through the small and simple operations to the more complex troubleshooting needed for any repair or upgrade project. I make a solid effort to reply to 100% of comments and questions as you can see from any of my videos. I have been told by viewers for years that they appreciate my clear teaching style and my responsiveness to questions. My personal engagement and my clear tutorials are definitely what set me apart from others in this space. As well as building loyalty with my viewers, my personal engagement allows me to recommend products and services in a one-on-one setting that carries much more weight than most creators.