Comments on: Today's SocialSpark Release http://izea.com/socialspark-release-04-07/ Social Media Marketing Wed, 08 Feb 2012 00:28:54 +0000 hourly 1 By: erin http://izea.com/socialspark-release-04-07/comment-page-1/#comment-7357 erin Wed, 08 Apr 2009 21:57:44 +0000 http://izea.com/?p=3296#comment-7357 I am so happy about the new avatar cropper!!!! hoorays. I am so happy about the new avatar cropper!!!! hoorays.

]]> By: Carri Bright http://izea.com/socialspark-release-04-07/comment-page-1/#comment-7356 Carri Bright Wed, 08 Apr 2009 14:40:57 +0000 http://izea.com/?p=3296#comment-7356 @Grace I just wanted to let you know that the proper way to address support issues is by sending a ticket to Customer Love. Unfortunately, leaving a blog comment is not the proper channel to provide you the help you need. In taking a look at tickets, I see that your first ticket was sent around 5PM on April 6th. Currently, ticket response time is running about 48 hours, so we should be able to look into your issues sometime this afternoon. We apologize that you feel the delay is too long and we would certainly love to address these issues more quickly. However, we are currently answering support questions in the order in which they are received and as of this morning there are still about 80 tickets ahead of yours to be answered. That being said, this issue will be taken care of this and we will be sure to address this just as soon as we can. All the Best, Carri @Grace I just wanted to let you know that the proper way to address support issues is by sending a ticket to Customer Love. Unfortunately, leaving a blog comment is not the proper channel to provide you the help you need.

In taking a look at tickets, I see that your first ticket was sent around 5PM on April 6th. Currently, ticket response time is running about 48 hours, so we should be able to look into your issues sometime this afternoon.

We apologize that you feel the delay is too long and we would certainly love to address these issues more quickly. However, we are currently answering support questions in the order in which they are received and as of this morning there are still about 80 tickets ahead of yours to be answered.

That being said, this issue will be taken care of this and we will be sure to address this just as soon as we can.

All the Best,
Carri

]]> By: Hashim http://izea.com/socialspark-release-04-07/comment-page-1/#comment-7355 Hashim Wed, 08 Apr 2009 14:33:20 +0000 http://izea.com/?p=3296#comment-7355 Guys you need to fix many things! I had the worst experience with SocialSpark today, I am having high BP due to this even now. Long story but in short, I reserved an opp. last night but thunderstorm and heavy rain caused electricity failure for whole night so could not write the post, then next day first thing I did was buying a higher capacity UPS for longer power backup and luckily I was able to reserve that opp. again. Again tunderstorm and this time internet cable snapped, a tree fell I think somewhere people told and internet gone! rushed to office, told cable man to fix it soon and got it done. After 5 hours when I come back home from some work (opp. is reserved for 12 hours) I take the bath, wash behind my ears and write the post. When I head to my social spark acount to submit the post, I find the opp. has been deleted from social spark! I just broke my almost new mouse in anger, Thank you socialspark. Guys you need to fix many things! I had the worst experience with SocialSpark today, I am having high BP due to this even now. Long story but in short, I reserved an opp. last night but thunderstorm and heavy rain caused electricity failure for whole night so could not write the post, then next day first thing I did was buying a higher capacity UPS for longer power backup and luckily I was able to reserve that opp. again. Again tunderstorm and this time internet cable snapped, a tree fell I think somewhere people told and internet gone! rushed to office, told cable man to fix it soon and got it done. After 5 hours when I come back home from some work (opp. is reserved for 12 hours) I take the bath, wash behind my ears and write the post. When I head to my social spark acount to submit the post, I find the opp. has been deleted from social spark!
I just broke my almost new mouse in anger,
Thank you socialspark.

]]> By: Grace http://izea.com/socialspark-release-04-07/comment-page-1/#comment-7354 Grace Wed, 08 Apr 2009 01:11:42 +0000 http://izea.com/?p=3296#comment-7354 Hi Jamie, I understand you are one of the staff in Social Spark,and that is why I took the chance to share to you this message. I hope you can spare me some of your time to help me with my problem with SS. I already sent 2 tickets and the second one was URGENT, but nobody attend to it. I got 3 SERIOUS PROBLEMS. 1. I can't cash out my money. I tried few times, but it still didn't work. 2. I got problem submitting my post. I keep getting automated message that my post don't contain required link and disclosure badge, but it is really on my post and is not broken.Here is the link: http://grace1331.blogspot.com/2009/04/hdtv-daily-give-away-by-charter_06.html 3. I got text message that I am qualified for a certain task, but the given link is not clickable and I can't find the task on the opportunity pages, too. Please help me on these. I don't understand what is the problem if this is mine or with the Social Spark. Please... Thank you very much, Grace E. Hi Jamie,
I understand you are one of the staff in Social Spark,and that is why I took the chance to share to you this message.
I hope you can spare me some of your time to help me with my problem with SS.

I already sent 2 tickets and the second one was URGENT, but nobody attend to it.
I got 3 SERIOUS PROBLEMS.
1. I can’t cash out my money. I tried few times, but it still didn’t work.
2. I got problem submitting my post. I keep getting automated message that my post don’t contain required link and disclosure badge, but it is really on my post and is not broken.Here is the link:
http://grace1331.blogspot.com/2009/04/hdtv-daily-give-away-by-charter_06.html
3. I got text message that I am qualified for a certain task, but the given link is not clickable and I can’t find the task on the opportunity pages, too.

Please help me on these. I don’t understand what is the problem if this is mine or with the Social Spark. Please…

Thank you very much,
Grace E.

]]> By: brettbum http://izea.com/socialspark-release-04-07/comment-page-1/#comment-7353 brettbum Tue, 07 Apr 2009 20:39:02 +0000 http://izea.com/?p=3296#comment-7353 cool stuff, getting ready to place my first cpc ad to test the waters, looking forward to seeing things in action! :) cool stuff, getting ready to place my first cpc ad to test the waters, looking forward to seeing things in action! :)

]]> By: Jamie http://izea.com/socialspark-release-04-07/comment-page-1/#comment-7352 Jamie Tue, 07 Apr 2009 20:27:03 +0000 http://izea.com/?p=3296#comment-7352 @corrin: Glad you're enjoying the new Insiders features. I'm working on loading in your existing team members now. @BenSpark: Thanks! I can't wait to see what you guys do with your crews now that you have a tool to help you manage them. Go crazy! @corrin: Glad you’re enjoying the new Insiders features. I’m working on loading in your existing team members now.

@BenSpark: Thanks! I can’t wait to see what you guys do with your crews now that you have a tool to help you manage them. Go crazy!

]]> By: Ashley Edwards http://izea.com/socialspark-release-04-07/comment-page-1/#comment-7351 Ashley Edwards Tue, 07 Apr 2009 20:11:52 +0000 http://izea.com/?p=3296#comment-7351 I'm stoked about the new features for the Insiders, and I know they'll be just as excited (see how Corrin and Drew already beat me to the comments)! I’m stoked about the new features for the Insiders, and I know they’ll be just as excited (see how Corrin and Drew already beat me to the comments)!

]]> By: BenSpark http://izea.com/socialspark-release-04-07/comment-page-1/#comment-7350 BenSpark Tue, 07 Apr 2009 19:56:35 +0000 http://izea.com/?p=3296#comment-7350 Love the new changes. Now I've got to get my crew together. Love the new changes. Now I’ve got to get my crew together.

]]> By: corrin http://izea.com/socialspark-release-04-07/comment-page-1/#comment-7349 corrin Tue, 07 Apr 2009 19:49:13 +0000 http://izea.com/?p=3296#comment-7349 Another round of fantastic updates! Especially the part where everyone can join The Peanut Gallery...or other crew of their choosing. :-) Another round of fantastic updates! Especially the part where everyone can join The Peanut Gallery…or other crew of their choosing. :-)

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