Comments on: SocialSpark Payout Rejection Issues

By: Jamie

Jamie — Tue, 05 Jan 2010 12:29:48 +0000

@Julie Hubbard: It looks like you were able to get your post resubmitted and past auto-reject. Good job! That post (with status “Pending passed ar”) will be paid as long as there are no further issues during review. Unfortunately, rejected posts that have passed the five-day window for resubmission cannot be resubmitted, so any of your posts that have a status of “Permanent rejected” will not be paid.

Like I mentioned in a previous comment, please submit any further issues to our Get Satisfaction forum. It is an excellent tool for our Customer Love team to answer questions in a timely fashion and offers many necessary features that a comment thread on an older blog post just can’t provide. I am closing comments on this thread to encourage anyone with further issues to direct their questions there.

Our Get Satisfaction site: http://getsatisfaction.com/izea

Thanks!

By: Julie Hubbard

Julie Hubbard — Mon, 04 Jan 2010 23:54:29 +0000

Jamie,
I am still having issues with this problem. Basically it tells me I do not have the no follow link, but I do. I also can not get in to edit the earlier posts. This is the latest post to be rejected.
http://juliannah-chocolate.blogspot.com/2010/01/tuna-good-for-moms-to-be.html
In fact all my posts for December were rejected. Will they still be payed out?

By: Jamie

Jamie — Mon, 21 Dec 2009 15:41:02 +0000

@Ana: This behavior happened once before on another customer’s blog, where the defunct code for PayingPost was causing a redirect to a blank page. Removing that code seemed to fix the problem.

By: Jamie

Jamie — Mon, 21 Dec 2009 15:17:05 +0000

@Ana: Your blog appears to be doing some kind of redirect to a blank page. You should try removing individual widgets until you find the one that is causing this behavior.

On a side note, I see a couple of things in your site’s code that have the potential to cause issues. First, you have the old ITK installed (http://tinyurl.com/2b5ojn). That script is deprecated; you should replace it with the newer one you can get by clicking the “get code” button next to your blog in SocialSpark. In addition, you’re missing a curly close bracket at the end of your CSS in the document header. It’s line 152 when I view source (you just need to add } to the end of it):

#navbar-iframe {height:0px; visibility:hidden; display:none

In the future, it’s best to leave a question at GetSatisfaction in order to have it answered in a timely manner — this comment feed is not regularly monitored by our Customer Love team and we may not get to your question in time for your post to be corrected before permanent rejection.

By: Jamie

Jamie — Mon, 21 Dec 2009 15:00:48 +0000

@Roxiticus Desperate Housewives: I’m sorry for wasting your time. It looks like recopying the code did work and your post has been paid.

By: Roxiticus Desperate Housewives

Roxiticus Desperate Housewives — Sat, 19 Dec 2009 02:17:23 +0000

The issues seem to be back… I just received a rejection pre-payout on PopStation contest… after dealing with (and fixing) the auto rejection almost a month ago, I’m now being told they won’t pay my measly $7.50 because the code isn’t there. I’ve repasted the code AGAIN… we’ll see whether it works. What a waste of time.

By: Ana

Ana — Tue, 08 Dec 2009 19:07:14 +0000

I posted recently about charter. Still it says that my post doesn’t have the required links. I included all the required links already. Please help.

By: connie

connie — Tue, 01 Dec 2009 18:30:12 +0000

well i still have the problem, i already change the uppercase letters with lower case letter. why is it my post was still rejected?

By: Angela

Angela — Tue, 01 Dec 2009 17:55:46 +0000

Hi, my post – http://unsexy.net/2009/11/01/dr-dermal-new-acne-treatment/ – was not able to be approved for payout. The reason was that I did not include a link that was *required* but at the time of the original posting, that link was not required. I know this because it passed the auto approval stage, it passed the manual approval stage and the advertiser even commented on what a good post it was. Now, instead of 5 required links there are 6. Why does stuff like that happen? I fixed it either way, but I just don’t understand.

By: Jamie

Jamie — Mon, 30 Nov 2009 19:56:19 +0000

@Corry: I pushed your posts past Auto Reject. We are still working on fixing the reason they were rejected (your blog software is being helpful and auto-correcting some of the link HTML), but your existing posts are now in the review queue.