Let’s Play by the Same Rules
Last night the AP published an article regarding upcoming changes to FTC disclosure requirements in social media. Today I have been flooded with questions regarding the change and how it may affect our business. Many people who don’t understand how IZEA operates have speculated that new disclosure requirements will effect us adversely. This couldn’t be farther from the truth. IZEA is in favor of stricter FTC disclosure requirements. We welcome these changes and I have submitted my suggestion for a Universal Disclosure standard directly to the FTC.
I would put our disclosure practices head to head with any PR firm, agency, brand or industry organization. We are the only company on the planet that offers a fully automated Disclosure Audit and have a long history of refining our disclosure standards.
The Real Issue
The companies that should be worried about these changes are those that have no standards and no way to enforce disclosure. We have invested millions of dollars creating systems that allow us to automate transactions and verify standardized disclosure. The agencies and brands offering freebies, boondoggles and other forms of compensation will soon need to hold themselves to the same standard as IZEA.
(from FTC proposed Guidelines)
Example 7: A college student who has earned a reputation as a video game expert maintains a personal weblog or “blog” where he posts entries about his gaming experiences. Readers of his blog frequently seek his opinions about video game hardware and software. As it has done in the past, the manufacturer of a newly released video game system sends the student a free copy of the system and asks him to write about it on his blog. He tests the new gaming system and writes a favorable review. The readers of his blog are unlikely to expect that he has received the video game system free of charge in exchange for his review of the product, and given the value of the video game system, this fact would likely materially affect the credibility they attach to his endorsement. Accordingly, the blogger should clearly and conspicuously disclose that he received the gaming system free of charge.
This is a good thing. We believe that a $50 video game should be disclosed as much as a $5 cash payment. Agencies have been using this loop hole to get around disclosure and the FTC is closing it. Standardizing disclosure will further legitimize the space and create more opportunity for companies to engage on a level playing field.
A Bigger Can of Worms
Free products, services and experiences are one thing, affiliate programs are another. I believe that the effect on the affiliate space will be even larger than the sponsored conversation space. Companies like Amazon operate huge affiliate networks with no requirement for disclosure. Their links can be found all over blogs and social media sites with no indication that the publisher gets paid if you buy.
IZEA believes that whenever value is exchanged it should be disclosed. We would like to see affiliates links, free product and cash payment all disclosed in the same, uniform manner.
Update
Confirmed : FTC Targets Affiliate Programs
I was challenged by a number of people who thought the FTC moves were geared towards sponsored conversations and did not cover affiliate programs. The FTC has now confirmed that affiliate programs are indeed included in the new guidelines. From All Things Digital:
So I called up Rich Cleland, the assistant director in the FTC’s division of advertising practices who was quoted in the AP story about the move, to make sure he hadn’t been misquoted. Did the FTC really want to spend time making sure that people who make a five cent commission on the sale of a 99 cent MP3 spell out that relationship to their readers? Answer: Yes. Yes, they do.
“Affiliate marketers are covered, and the stress there is on ‘marketers,’” he told me. “You can put a different name on it, but you’re still a marketer….We really want people to distinguish between advertising and nonadvertising.”

Comments
6 CommentsOne of the many reasons why I like IZEA and their services. Bottom line, if you are promoting a product and are compensated for the promotion, you should disclose that information.
I am very glad to be a part of IZEA because this company above any other is one with integrity. I support their efforts to be on the forefront of disclosure. And I’m so sick of the people trying to tear down IZEA, I guess it means that IZEA is doing something right.
@BenSpark: And we are honored to work with you Drew!
Most of the hardcore gamers I know would not give a favorable comment much less take the time to write a favorable article about a game they didn’t enjoy, free or not. Slam it yes, but praise it no. Now if they got something they wanted in exchange then they would probably do it.
When the recruiter first contacted me about a developer position at Izea(then Payperpost) I was skeptical. I did a bit of research and reading and was turned off by it. It seemed spammy and detrimental to the internet as a whole. I then went on to dig a bit deeper on the suggestion of a friend of mine and got through the hype from people like Michael Arrington and others.
I found this to be a reputable company who through honest business practices, excellent customer service, and a keen interest in doing good in the online community all while making a profit (it is a business of course). I took the job and have watched Ted Murphy and other employees of Izea time and time again do the right thing.
Everyone is looking in Izea’s direction during these last few moves that the FTC has made. Why? Because they are a leader in that space. And being the leader in that space it would be easy for them to “take the money and run” and exploit the system for as long as they could. Instead they chose to make decisions for the long haul, own up to their responsibility and work with their advertisers and bloggers to make sure they are in accordance with the law. I doubt you’d find too many other companies doing the same thing.
Keep doing what you’re doing Ted. You’re on to something big.
This won’t have a big impact on the big blogs out there with more than 1000 visitors a day. The smaller sites are the ones that will probably be impacted the most.